Shipping and Returns

Returns and Refunds Policy

Thank you for shopping at

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased in the last 15 days

The product is in its original packaging

The product isn't used or damaged

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By phone number: 780.422.1397

By facsimile: 780.426.6179

By email:

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

10203 97 Street Edmonton, AB T5J 0L5 Canada,  Attention: RETURNS

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable unless the product was defective or shipped by us in error.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from unless the return is a result in a defect or our shipping error.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price  or contract items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by phone at  780.422.1397, Toll Free 1.800.282.3913 or by email: